Aarhus, Denmark
Ny Banegårdsgade 47, ST TV
N/A
+45 28239194
I changed my iPhone's battery at iHero about a year ago. I went to change it again recently because I could feel the battery was not working fine. Due to a misunderstanding/miscommunication regarding the warranty duration, I was told the battery could not be replaced free of charge. However, soon after I was contacted to offer me a free battery replacement. I got my battery replaced for free, which I am thankful for.
like
Sells fake copies of products. extremely slow support. you will probably never get your money back, unless you contact your bank.
First of all they only deliver fake copies. Second they never refund you if you return a purchased good back. I have returned their fake macbook battery back unpacked and in the original package for five weeks ago and in spite of sending them all the info about the package, the postal track and trace info etc., I have never got a response from them. I have contacted them several times during the last five weeks both by phone and e-mail only to meet their total indifferens. Not to mention that they charged me for 45 kr. postal-return label. Somebody should stop these cheaters from trading on internet.
They only deliver fake copies. Never buy from them.
Probably the best service there is on the market for fixing phones. Very welcoming, pleasant and professional staff. Recommend it .
Super service
Fuldstændig uacceptabel service og elendig kommunikation. Jeg afleverede min stationære PC i starten af Oktober hos IHero Århus til reperation, hvorefter jeg tog på ferie i 3 uger. Efter aftale, skulle teknikeren ringe tilbage med en diagnose og en pris efter en uges tid. Jeg hendvender mig til dem pr telefon flere gange under de 3 uger, uden status på min ordre. Da jeg vender tilbage mod Århus ringer jeg butikken op for trejde gang, hvor det viser sig at min computer slet ikke er blevet kigget på. Jeg står nu i en eksamens periode uden computer og IHero vasker hænderne rene fordi \de slet ikke laver stationære reperationer\. DET ER SAGTSUSME FLOT ! Amatører !
Spar dig selv tiden og besværet og undgå iHero. Udover ekstremt langsom service pga. værkstedets placering i Skanderborg er kommunikationen rigtig dårlig, og der er risiko for, at dine enheder bliver afleveret tilbage i værre stand, end den du indleverede dem i.
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