København N, Denmark
Nørrebrogade 200
N/A
+45 35861316
2004-08-20
On-site services
Totally destroyed a suit jacket (used the wrong product and took the color off parts of the jacket). They refuse to reimburse the cost and make no effort to maintain customers. If you want to wash something you care about DO NOT go here. The cleaning is NOT done in-house, they use a 3rd party. Save yourself some money by choosing another place.
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Unfortunately I had a bad experience with the cashier guy , he was speaking to me in danish non stop , even if I said 3 times that I don’t understand him. Second thing – I came to pick up the stuff , it was in the same condition , stains were still there as when I dropped the clothes off , and of course I had to pay for it. But the worst thing - payment. I had a phone with Apple Pay , it was impossible to pay with it and how he explained: we should pay for that type of cards , so we don’t accept it because we don’t want to pay ok. I suggested to pay through Mobilepay , he said it’s also impossible , only card. Next day I came with a card and ... it’s impossible to pay ! Because I have MasterCard ! The day before nobody told me that they only accept Dankort. I got mad and he asked me if I have Mobilepay. Wait , what ? I asked him to pay via Mobilepay the day before .. and he refused. So , the service was terrible , that’s why I give only 2 stars.
Good customer service, and very polite owner. Always a pleasure to be there. And the quality is top class! 5 from here!
Norre Rens & Skraedder came highly recommended through various contacts who have & continue to use their services, I was left dissatisfied with other companies due to poor customer service. I was & am highly impressed with the service provided by all staff, who I found to be courteous, always very helpful & you are always greeted with a warm welcome, even their after care service is excellent. As a satisfied customer I will always go back they are number one in my eyes, a GOLD 5 STAR 100% SERVICE is provided every time. I am more than happy to HIGHLY recommend Norre Rens & Skraedder, give them a try you will not be disappointed.
Klart mit foretrukne sted at få renset og tilpasset mit tøj. Service er altid i top og personlig!
Har brugt dem i over 5 år og har altid været glad for resultatet, både i forhold til rens og skrædderi. De har endda flere gange klaret pletter, jeg ikke havde regnet med kunne komme væk. Derudover er der altid en hyggelig stemning og man går altid derfra med et smil
Afleverede jakke med ødelagt lynlås kl 16:30 en torsdag. Sms om den var færdig tikkede ind allerede næste dag kl 14. Intet at beklage sig over der. :)
Jeg har benyttet mig af Nørre Rens og Skrædders skrædderservice flere gange. Hver gang har det været en positiv oplevelse med hurtig og høflig betjening. Kan stærkt anbefales.
Deli
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