København V, Denmark
Ved Vesterport 3
N/A
+45 33179020
Very kind staff, helpful and compassionate.
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Nice friendly staff. Good central location. Standard selection of cars. Gas station available within a few km.
I booked a VW GOLF and she gives me a Renault Clio. I was not agree, but there was no any way to convince her and as I was payed in advance I took the car to not waste more time.
Very helpful staff and reasonable prices. Good selection of vehicles all in new condition.
Hertz Denmark has been the perfect place to rent a car in numerous occasions. I have gotten upgraded here 2 times already and I always get a clean car exactly as I want it. My colleague has been using Hertz before me for 2 years and has done over 20 rentals here. He never got bad service and if there was any misunderstanding, it was rectified - always. I would recommend Hertz Denmark. Specifically the office in Vesterport. They have great service minded staff.
Very professional service. But in case of questions always check with supervisor
When picking up the car in Copenhagen I did not realize it that had a small scone on the driver's side door because it was parked too close to another car and a light scratch on the back because the area was a little grungy. The Hertz staff in Copenhagen gave me the car without reporting the mentioned damages in the related special document. The next day I realized the issue but I saw it late and I was already far away in another city; I believed that the only chance I had was to hope that the matter had no effect when leaving the car in Billund because I thought is was already my word against the staff in Copenhagen, with no chance to prove anything. Finally I had to pay eur 600 for a damage done by someone else. Next time I will go to a cheap company and pay the total insurance.
Good service. One of the employees drives like an idiot when moving cars around the parking lot though.
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