København, Denmark
KLP I, Arne Jacobsens Allé 15, 2 sal
N/A
+45 70702474
My family and I have been using Surftown for over 10 years. We have not experienced any major issues whatsoever during that time. I just tried increasing the email quota on my personal email from 500MB to 1GB, but since their phone line was closed, I tried using their chat function on their website. I got a reply within 1 minute, and the person on the other end upgraded my email quota all the way up to 2GB (which was 4 times than what I initially has) FOR FREE. The problem was solved within 3-5 minutes and the representative at the other end of the chat was extremely result oriented and professional. I cannot explain how astonished I am at how rapidly my inquiry was solved and how well the support employee handled it. I have the utmost respect to the staff, and am extremely pleasantly surprised at how quickly the issue was solved. This company can definitely be recommended to anyone, no matter what level of technological skill they have.
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Har haft surftown som host i mange år. Hsr altid vlret tilfreds.
Har försökt att kontakta supporten kunder flera veckor pga ångerrätt av köp av tjänst. Ingen återbetalning och ingen återkoppling trots att jag kontaktat dom otaliga gånger och följt alla anvisningar. Det går heller inte att ringa företaget utan att ha ett VIP -telefonnummer. Kommer att kontakta ARN om ingen återkoppling görs snarast!
Havde været tilfreds med Surftown engang og gennem 9 år. Nu er det bare et lortefirma, der overser service. Smutter herfra i næste måned.
Super tilfreds og glad. Fungere bare og virker som det skal
Meget tilfreds med Surftown!
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